So like, he tried to be all sorry and “better luck next time” but I was NOT leaving without an iPhone. I became one of the customers that made the wait so long. I made him call AT&T. After 45 minutes of trouble shooting the account it turns out that there was some corporate discount that we didn’t even know we had that was the issue. Ugh. So we removed it and finally the phone was set up. Phew. So now I had to go back to a real AT&T to figure that out another day. Whatever. I had my iPhone!

One more step. Plug it in and make a call. I did. I called Richard. It didn’t go through. I tried again. No luck. It rang, but went to AT&T operators. Huh. I cringed. I dialed MY number. My old phone rang. Shit! They put the upgrade on the wrong phone! At this point I was politely told by a number of Apple people that I was SOL. It was an AT&T thing. AT&T told me it was an Apple thing. I was screwed!

Finally an AT&T supervisor told me to swap the SIM. After an hour on the phone, of course… But now all is welll and I am a happy boy! LOL